What We Collect and Why We Collect It
When you open an account, we collect the registration details you submit — your name, email address, contact number and the payment method you choose, whether that is bKash, Nagad or Rocket. When you make a deposit or withdrawal, the transaction reference tied to your wallet
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is logged against your account record. We collect this so we can process your transactions, verify your identity and respond to account queries through our support channel. We also gather technical data — device type, browser, IP address — to keep your session secure and detect
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unusual access patterns. Cookies on our site record your session state and lobby preferences; you can adjust cookie behaviour in your browser settings at any time. We do not store your full mobile wallet PIN or bank credentials — those stay within your own bKash, Nagad
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or Rocket app. Data retention follows our internal schedule: active account data is kept while your account remains open, and a limited record is held after closure for compliance purposes. Whether this policy applies to you depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.